Artifact #1

LI803: Examining Information Transfer Patterns in Osteopathic Medicine

In the class LI803, there is a focus on gaining a better understanding of the theory behind information transfer and as I wrote this paper, I took a specific topic of Osteopathic Medicine, and showed the creation, production, dissemination, diffusion, utilization, organization, preservation, and destruction of the current understanding of Osteopathic Medicine.  I work at an Osteopathic University library and this paper gave me a better understanding of how attitudes about this philosophy of medicine has changed and how the library and information profession must adhere to a philosophy that is client-centered. At an Osteopathic University library, this means that there needs to be a clear understanding of the information transfer process among students, faculty and librarians.

LI813: Analysis of Three Reference Interviews

This course, LI813, helped me to critique the information retrieval process in a reference setting.  For this paper I analyzed three reference interviews and came to some conclusions about professionalism and client-based service.  Because I work in a reference position, I structured my reference question around a medical theme, and in the back of my mind know how I would have answered the question. I was able to see how reference librarians use neutral and open-ended questioning, non-verbal communication, and  active listening skills to create a client-centered information exchange. This has truly helped me in my daily work and I am a better reference librarian today.

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